You can read more about our cookies before you choose. For more information on choose and book services, click here. From there you can choose gp from the drop down list. Nhs england the future of nhs englands choose and book. As an added benefit, there is less chance that information will get lost in the post because more correspondence takes place through computers. You can find information on how to book an appointment by choosing ereferral service from the top of. In the near future, nhs england wants all patients to be able to say. If you choose to leave the nhs and access another countrys. Use the choose and book website to change your appointment to suit you. The choice framework, published by the department of health, sets out the nine main types of choices that should be available to patients in the nhs. I have discussed with my gp or healthcare professional the different options available to me, including the pros and cons and, where appropriate, whether to choose to not have. Nhs patients i private hospitals i spire healthcare. Please be aware that these links take you to external internet sites for which the countess of chester nhs foundation trust is not responsible, they also open.
If you want to be seen at a hospital or clinic, youll need to speak to. The royal berkshire nhs foundation trust offers two week wait, urgent and routine new outpatient. Pregnancy and baby guide stomach ache chest infection. More information about hospitals is available on the nhs choices website. Although the legal right to choice doesnt apply to all healthcare services, even when you dont have the legal right to choice, you should still be offered some choices depending on whats available locally. At present the ereferral service does not cover nhs patients in scotland or wales. In the english national health service nhs, patients are now expected to choose the time and place of treatment and even choose the actual treatment. You can also ask your gp about what might be the best choice for you, once you tell them what matters to you most. Choose and book, part of the muchmaligned nhs information modernisation project, cost. On the nhs choices home page you can hover over the option for live well. Use the care quality commission website to compare performance. There are a range of choices that patients should expect to be offered in the nhs services they use.
Once i have made my choice, how do i book a hospital appointment. If so, they can take the appointment request letter away with them and book their appointment later on the phone or via the internet. You can book your appointment via the nhs ereferral service. Patient choice for older people in english nhs primary care. Palliative care is about improving the quality of life of anyone facing a lifethreatening condition. It provides patients with much more in the way of certainty and enables them to remain in control and ensure that they are. The right to choose your gp surgery, and to be accepted by that practice unless there are reasonable grounds to refuse, in which case you will be informed. In may 2012, choose and book conducted a patient survey on the nhs choices website. The big issue is that spire dont want to be involved, unless they are paid, in. There is evidence to indicate that attitudes and abilities to make choices are relatively sophisticated and not as straightforward.
For each hospital, a specific list of treatments is covered by the scheme. Choose and book is a secure, electronic service, provided by the. The trust first implemented choose and book to book first outpatient appointments in september 2005. Mar 24, 2020 the nhs ereferral service ers provdes an easy way for patients to choose their first hospital or clinic appointment with a specialist. Changes have been made throughout the nhs choice framework to clarify what choices are. The nhs pays and in theory i could have the operation and get back to work quicker. Mar 23, 2010 claims that nhs choose and book system puts choice before quality.
I had a minor achilles operation at the spire gatwick through the nhs choose and book. Nhs ereferral service previously known as choose and book we know for most people, being referred to hospital is an uncertain and sometimes worrying time. Jan 19, 2006 you are going to email the following patients get four choices for nhs treatments. Choose and book is the antithesis of this process and will therefore reduce the quality and efficiency of clinic services. A library of services can be accessed by choosing all directories from the. However, you will have to get a referral from your gp to see a. Choose and book service this site will give you further information about choose and book and access to the electronic booking system. It is an nhs scheme that allows patients in england and northern ireland to choose the hospital they want to go to for their treatment and book an appointment on a date and time that suits them.
Details for contacting nhs improvement have been added to section. Use the nhs choices website to choose your hospital, compare hospitals and give feedback on your experience. In most cases, you have the legal right to choose the hospital or service youd like to go to. Choose and book is the national health services electronic booking system for first outpatient appointments in secondary care.
Nhs choose and book, also known as the nhs ereferral service, is an excellent initiative that allows patients to choose where they receive their specialist treatment. This allows them to select the services and hospitals best placed to deal with your condition, and enables you to choose which hospital you wish to attend, and to book an appointment that is most convenient to you. On the nhs choices home page hover over the option for services near you. If youre a patient, book or manage your ereferral visit nhs. I was initially told i should be fully recovered in 3 months, then 3 to six months, then 6 months to a year. Nhs choices offers direct links to enable you to carry out a range of transactions, such as ordering a free european health insurance card ehic, buying a prescription prepayment certificate, or booking hospital appointments through the choose and book service. The nhs ereferral system replaced choose and book in june 2015.
Nhs hires bjss to develop new choose and book system. You can choose any hospital or clinic within england funded by the nhs this includes nhs hospitals and some independent hospitals and clinics. At leicesters hospitals we aim to make sure that your experience of healthcare is as trouble free as possible. The scheme can therefore be opposed for reasons that are more to. Patient choice for older people in english nhs primary. If you are referred to a consultant, the scheme gives you the right to choose your preferred hospital or clinic. Beverley bryant, director of strategic systems and technology for nhs england explained the contract on choose and book introduced in 2004 as a national electronic appointment booking service that provides patients with a choice of place, date and time for. Health and fitness, exercise live well nhs choices nhs couch to programme and free podcasts best program to start running again or even just to start. Editoris it not time that as a profession we state unequivocally that we are opposed to having choose and book imposed on us. Yet, due to a lack of engagement with information technology it, older people have suggested that having to access the internet to choose and book is inappropriate and leads to. You make the referral in vision as normal and you are then offered the opportunity to book an appointment. Home patients and visitors patient choose and book patient choose and book.
By phoning an appointments line, booking over the internet, or booking at the gp surgery, patients have a choice of time, date and place for their. The nhs ereferral service ers provdes an easy way for patients to choose their first hospital or clinic appointment with a specialist. If you choose to have your nhs treatment at one of our hospitals in england, all the costs will be covered by the nhs. Nhs england today clarified the future of its choose and book programme, following an article in the observer newspaper at the weekend. Find our more about us at our our nhs choices webpage. Nhs choices wiltshire clinical commissioning group. Nhs coastal west sussex clinical commissioning group.
Nhs ereferral service previously choose and book the royal berkshire nhs foundation trust offers two week wait, urgent and routine new outpatient referrals by ereferral for all applicable outpatient services exclusions include oncology and maternity. Nhs patients murrayfield hospital wirral spire healthcare. Choose and book, part of the muchmaligned nhs information modernisation project. An nhs patient having surgery at a private hospital may not get the same range of added benefits as patients funding their own care, although their medical care is identical. Beverley bryant, director of strategic systems and technology for nhs england explained the contract on choose and book introduced in 2004 as a national electronic appointment booking service that provides patients with a choice of place, date and. Easy read leaflets easy read leaflets setting out patients rights to choice in healthcare. With choose and book, there is the facility to book a hospital outpatient appointment electronically following your decision to refer. You can choose the date and time of your appointment. The mechanism that allows patients in england to choose a provider for an elective referral in primary care is the online based choose and book system. Choose and book is a national it system that enables patients to choose where they wish to attend their first outpatient appointment and to book a convenient date and time from the choices available to them at their gp surgery. Choose and book enables referring clinicians to use a clinical term to search for services most appropriate to the patients needs, or to search for specific named consultantled teams. Through the nhs, if you have a recurring problem and need surgery or other treatment, you can choose which consultant you want to see. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner gp, and to book a convenient date and time for their appointment. It is a key project within nhs connecting for health and central to the uk governments patient choice agenda.
I have finished the program and running, 3 times a week. Nhs choices nhs choices is the uks biggest health website offering thousands of articles, videos and tools which are available 24 hours a day, 365 days a week. Patients may want more time to consider their choices. A guide to choose and book page 3 of 4 for the patient choose and book is a secure and reliable method of displaying available services from which choices can be made regarding ongoing medical care. The nhs constitution sets out when you have a legal right to choice about treatment and care in the nhs. Book an appointment using the nhs ereferral service. How do i find out about healthy living and how i can get help to exercise. For patients, the directory of services provides a useful link to nhs choices, where providers can be compared. Nhs ereferral service university hospitals of leicester. The results of the survey were very encouraging, overall patients referred via choose and book were very satisfied with the service and felt it was a much better system for them to choose their outpatient appointment slots. Includes photos and descriptions of each excercise. This entry was posted in nhs, privatisation, tories, uncategorized and tagged bma, bmi healthcare, england, general practitioner, health care provider, jeremy hunt, monitor, national health service, nhs, nhs choose and book, nhs competition, nhs foundation trust, nhs licence conditions, office of fair trading, surgery on june 26, 20 by.
Choose and book sandwell and west birmingham nhs trust. From there, choose all az topics which will direct you to a glossary where you search for any condition, based on the first few letters. If you have been referred to a hospital or clinic through the nhs ereferrals service you can choose and book your appointment online or over the telephone. The nhs constitution gives people living in england the right to choose where to receive treatment. Most patients are supposed to be able to choose the clinician whom they want to provide them with healthcare and that money to pay for the service should follow their choice. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner gp, and to book a. Book an appointment using the nhs ereferral service book an appointment using the nhs ereferral service university hospitals birmingham nhs foundation trust is not responsible for the contents or the reliability of external websites and does not. This will include many private hospitals, as long as they provide services to the nhs.
Nhs chooseandbook your first outpatient appointment. Bjss will help the nhs bring in the nhs ereferral service. Choose and book is a service that allows you to choose your hospital or clinic and book an appointment with a specialist. It is an nhs scheme that allows patients in england to choose the hospital they want to go to for their treatment and book an appointment on a date and time that suits them. There is more information about the nhs ereferral service at our hospitals on the page here. Appointment bookings university hospitals birmingham nhs. Bookings can be made online, using the telephone, or directly in the gp surgery at the time of referral. It consultancy bjss has been chosen by the nhs to develop its replacement for the choose and book appointments system. Use the hospital pals service to ask specific questions. Nhs england patients can be treated at bmi healthcare offering specialised hospitals with experienced consultant surgeons. The nhs is working hard to improve opportunities for patients to make choices about their care. By phoning an appointments line, booking over the internet, or booking at the gp surgery, patients have a.
Choose and book will hinder development of good outpatient services. If you answer yes, the choose and book system is automatically launched, and the patient. Advice, tips and tools to help you make the best choices about your health and wellbeing. Nhs ereferral service previously known as choose and book. Here are a few of the most popular pages on the site. When you and your gp agree that you need to see a specialist you will be able to choose from a list of hospitals or clinics. Your patients can also be referred via the nhs ereferral service choose and book. The nhs app lets you book gp appointments, order repeat prescriptions and access a range of other healthcare services. You and your patient can select the most convenient time, date and place of treatment for those nhs services that we have currently listed on the nhs ereferral service web portal. As set out in the nhs constitution, you have a number of choices concerning your care and treatment as a patient.
Nhs ereferral service the online service that allows you to book your own hospital appointments. However, the theory on which patient choice is based and the implementation of patient choice are controversial. Patient choice is a concept introduced into the nhs in england. The nhs website is a comprehensive information service that helps to put you in control of your healthcare. Changes have been made throughout the nhs choice framework to clarify what choices. Patients can choose any hospital in england funded by the nhs this includes nhs hospitals and some independent. Aug 01, 2008 choose and book is the national health services electronic booking system for first outpatient appointments in secondary care. Specialist one stop clinics have been one of the outstanding improvements of hospital outpatient.